Careers

Office & Showroom Assistant

Date posted: June 19, 2026

Pay: $21.00 - $24.00 per hour

Job description:

Office & Showroom Assistant

Hemphill's has been a trusted name in luxury rugs, carpet, and hardwood flooring for generations. As we continue to grow, we are now seeking a detail-orientated and proactive Office & Showroom Assistant to join our team! If you are customer service–oriented, enjoy supporting a collaborative team, have strong organizational skills, and take pride in maintaining a beautiful and welcoming showroom, we'd love to hear from you. This is an excellent opportunity to be part of a dynamic environment where attention to detail and a positive attitude make all the difference.

You'll work alongside some of Orange County's top interior designers, builders, and homeowners while learning about custom rugs, carpet, and hardwood flooring in a high-end showroom environment. Gaining firsthand experience in the interior design industry.

Responsibilities

• Greet clients, designers, and trade professionals with a warm, polished, and friendly demeanor.
• Keep showroom appearance looking great. Ability to hang samples and do light cleaning/dusting.
• Manage all incoming calls, accurately direct inquiries, and deliver exceptional customer support.
• Assist with daily showroom tasks to ensure a seamless and elevated customer experience.
• Provide administrative and project‑related support to the sales team as needed.
• Process paperwork, invoices, and customer documents with accuracy and attention to detail.
• Maintain organized files, records, and office systems to support efficient operations.
• Help ensure every visitor receives an exceptional, luxury‑level experience from the moment they arrive.

Qualifications

• Excellent verbal and written communication capabilities.
• 1-2 years’ experience in an office environment with strong clerical skills, familiarity with office management procedures, and customer service. Flooring industry experience a plus.
• Strong organizational abilities and willing to manage multiple tasks in a fast‑paced showroom environment.
• Prior experience handling paperwork, invoicing, scheduling, and general office duties.
• Exposure to Quickbooks, CRM platforms, email management, and basic computer applications.
• Interest in interior design, flooring products, or home renovation is a plus.

Application Question(s):

• Please tell us about your experience or interest in flooring, rugs and/or design?

Work Location: In person

To apply, please send your résumé to jon@rugsandcarpets.com and a brief introduction explaining why you'd be a great fit for the Hemphill's team.